FAQ's
FAQ
What is the underlash method?
For decades, the under lash extension method has been a closely held beauty secret among Hollywood's top makeup artists, playing a pivotal role in crafting the mesmerizing eyes of A-list celebrities. This technique involves applying individual lash segments beneath the natural lashes, creating a subtle yet impactful enhancement that has become a signature of Hollywood glamour.
Are the lashes difficult to apply?
Not at all! Just a few short steps to your new addiction!
Step 1: Ensure your natural lashes are completely clean without makeup or residue. Just like traditional mascara, use the BOND/Hooked end of the brush to apply a thin and even layer underneath your natural eyelashes. Wait about 30 seconds, then move on to the next step.
Step 2: Using the applicator tool - the ENABLER, gently remove your first lash segment from the lash tray, beginning with the outside corner.
Step 3: Place your lash piece carefully underneath your natural lashes. Each lash is designed for perfection, but feel free to trim the final piece if needed. Leave at least 1mm from your roots and corners for ultimate comfort.
Step 4: Once your set is on, brush the Sealant - SEALED to the base of your lashes and allow it to fully dry.
Is Hooked (the bonding agent) waterproof?
It is! However it is not recommended for longevity. Especially within the first 48 hours of application. Hooked is a bond but it isn't a super glue, which would be too harsh for eye use. We created a formula that is gentle to the eye, yet delivers our customers an amazing value.
How many sets does a lash book come with?
Each of our lash books contains 5 sets of lashes to support your lash addiction!
How long does Lash Addicts RX last?
Our Hoooked (bonding agent) is designed to last up to 14 days per set.
Are the lashes reusable?
Let's face it - lash laundry sucks! These lashes are affordable enough and designed to be used one time.
What payment methods do you accept?
We accept various payment methods such as credit/debit cards, PayPal, Apple Pay, Google Pay, and more. Please refer to our payment page for a complete list of payment options.
How long will it take for my order to be shipped?
We typically process and ship orders within 1-2 working days. Shipping times vary depending on your location and the shipping method you choose at checkout.
Can I track my order?
Yes, you can track your order by using the tracking information provided in your shipping confirmation email.
How do I cancel or modify my order?
To cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request if your order has not already been shipped.
Do you offer international shipping?
At this time, we do not offer shipping outside of the US.
How do I contact customer support?
You can contact customer support by clicking on the chat button or filling out our online contact form. Or email us at support@thelashaddictsrx.com. We will respond to your inquiry within 24-48 hours.
I'm completely addicted to Lash Addicts RX! How can I get discounted products?
At this time, we are looking for Brand Ambassadors who truly love Lash Addicts RX just as much as we do. Within the Ambassador Program, we offer discounts and free products to quell your Lash Addicts RX addiction! Contact us for more info.
Are we on social media?
Absolutely! Join the Lash Addicts RX Community;
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